Mount Juliet, Tennessee
Straight answers before a bulky pickup.
Use these answers to prepare your email. The operator still needs to confirm the address, load, and current availability.
Do I need to move the mattress outside first?
Not unless the operator confirms a curbside pickup. Describe where the item sits and let the assigned crew plan the carry.
What affects the estimate?
Item count and size, rigid foundations, frames or furniture, stairs, elevators, walking distance, parking, condition, and the expected destination can all affect the job.
Can you take a box spring with the mattress?
Box spring removal is in the supplied service scope. Include every foundation piece in the item count so the estimate covers the full set.
Is mattress recycling guaranteed?
No. Recycling depends on item condition, facility acceptance, and local rules. Ask which destination is expected for your load.
Do you remove bed frames and headboards?
Bed removal is listed as a service. Describe the material, size, and whether disassembly is needed before scheduling.
Can you remove a dresser or nightstand at the same visit?
Bedroom furniture removal is listed in scope. Count each piece and disclose glass, mirrors, stone tops, tight stairs, or unusually heavy construction.
What if the mattress is wet or pest-affected?
Report the condition before the visit. Do not hide contamination. The operator must decide whether the item can be handled and what preparation is required.
Do you offer same-day pickup?
No same-day promise is published. Email to ask about current availability for the address and load.
Still deciding what belongs in the load?
Count every mattress, foundation, frame, and furniture piece, then email the list.